Start a new topic

My voicemail doesn't work. It is apparently an 'invalid number'.

I have called up Live Connected using the support number twice now and my voicemail still has not changed. 

When I call 321, i hear:

To access your messages, enter your full phone number, then press #.

I entered my phone number, pressed #, and i then heard:

You have dialled an invalid number.

Why does it say this? I am frustrated and i want voicemail. I don't want a talk to text conversion either, i want to be able to say a message and then other people hear it when I miss a call.

1 Comment

Hi Corinna, 

I hope that you are having an excellent Friday. 

I'm sorry to hear that you're still having issues with your voicemail features. 
I have attempted to locate your file with your email address however, it appears that an alternate address is assigned to your account. 

Could you kindly forward your account number so that I am able to look into this further for you? 

Thank you for your patience. 

We look forward to your response. 

Login to post a comment