Start a new topic

Completed signup, how do I know my sim is being delivered?

Hi Guys,

When I signed up, my application was incomplete as I had not put in my credit card details. I have done so now and also paid the initial $20. How do I ensure I am being sent my sim? I received no confirmation email or email outlining that my sim is on the way.


Hi Diamond, 

As requested, an email has been sent with your account number. 

Thank you!

Please email me my account number

Hi Utkrist,

Not a worry, thanks for updating that info.

As the SIM pack fee has now been deducted successfully, I will pass your file on to the Dispatch team now to ensure your SIM pack is sent out to you today :-)


Login to post a comment