Start a new topic

What appears on my bill when I do a plan change

Originally from ticket #495.

Hi there,
This is the second month I am with LC, my plan is the Tribe 11 (which is no longer available for new customers). I found that the L plan ($17.99) has unlimited TXT feature which I feel interested, my question is, since my first bill already charged a month ahead (which is $10.99), as if I change my plan to the L plan now, will this happen again (like charging me 17.99 for a month ahead + 16 for plan changing fee, without pro-rata as it starts from the beginning of the next month) or will my 'a month-ahead charge' be a 10.99$ credit + 17.99 + 16, or it will be simply just 17.99 + 16 for my next bill?
Looking forward to your reply, thank you!
Regards,
Henry

 

---

Hi Henry

The costs will be amended so that if your new plan starts in July, then your access fee for July is the cost of the new plan.


Hi RM Team,

 

Can somone contact me in regards to my credit file being looked at by LC? I am on a prepaid plan and was wondering why LC is on my credit file?

Thanks

Paul

Hi Henry

The costs will be amended so that if your new plan starts in July, then your access fee for July is the cost of the new plan.

Login to post a comment